Every unit with its price and plan, and every pound an advance until handover day

Sales and collection

1. 1

   Project, units and map

   The project by phases, buildings and units with their status, and reservations straight from the unit map.

   
2. 2

   Price lists and payment plans

   Price per metre with floor, view and corner premiums, and plans with down payment, quarterly or monthly instalments, handover payment and maintenance deposit.

   
3. 3

   Reservations

   With a deposit and a deadline after which it lapses by itself — or converted into a sales contract.

4. 4

   Sales contract and schedule

   A contract with a discount ceiling per level and a schedule generated from the plan; whatever is paid before handover is an advance, not revenue.

   
5. 5

   Collections, cheques and penalties

   Payments settle the oldest dues first, cheques are tied to their instalments and collected on time, and arrears carry their penalty after the grace period.

   
6. 6

   Addenda

   Rescheduling, unit change, cancellation with its deduction and transfer with its fee — by addendum, never by deleting a document.

7. 7

   Landowners

   Units marked in the landowner’s name, or a share of every collection recorded as due and transferred by statement.

   

Delivery and after

1. 1

   Costs allocated to units

   Budget and actuals (land, permits, design, construction, supervision) allocated to units by area or sales value, so every unit shows its profit.

   
2. 2

   Engineering modifications

   A buyer’s request priced in a quote they approve, then a work order with its actual cost and invoice.

3. 3

   Handover by record

   Keys, rooms, meters, remarks and the buyer’s signature; on handover day revenue is recognised and the unit cost leaves the project.

4. 4

   Owner services

   Annual service fees per metre from handover, the maintenance deposit held in trust and transferred to the owners’ association by statement, access permits and residents’ requests.

   
5. 5

   Buyer portal

   Buyers see their instalments, payments and documents, submit requests and pay online.

   
6. 6

   Buy, finish and sell

   Apartments bought, finished and sold: each unit’s cost from purchase, registration and finishing, its price and its profit.

   

Broker network

1. 1

   Brokerage firms and agents

   Every firm with its supplier account, and its agents with their phone numbers.

   
2. 2

   Tiered agreements

   A percentage or amount in tiers by the unit’s rank in the period, and the projects allowed.

3. 3

   Lead registration and protection

   A lead is registered under the agent with their phone number and protected for 90 days; an existing buyer is “already registered” with no commission.

4. 4

   Training and accreditation

   Agents are accredited by attending training with a certificate valid for 12 months; an unaccredited agent’s commission is on hold until accreditation.

5. 5

   Monthly statement and payout

   Commissions due in a monthly statement per firm, with tax withheld and paid by voucher.